In the words of Clare Muccutt, “Building a good customer experience does not happen by accident. It happens by design ”. We, at CORKEN India, always strive to pursue this with our below virtues:
“Customer Confidence” – From inquiry stages by understanding the process application and proposing the correct solution so the customer knows what is best for given conditions. Our team of engineers with competency in the industry for wide variety of applications are transparent in sharing the required data for the customer to understand the proposed solution.
We have Sales and application team located in Western India catering to the local requirements with our years of experience with unloading and process industry applications for CORKEN Compressors and pumps.
“Customer Comfort” – Meeting customer expectation for after-sales as providing the right guidance for equipment working at site in terms of operation and maintenance. Our team of service personnel who are in touch with customers as site during commissioning or maintenance activity make sure that the customer is trained and is aware of the do’s-dont’s of the process to prevent any damage or mishaps while dealing with hazardous gases.
The Service team based out of Western and Southern region cater to PAN India requirement and available via calls and visits to assist you for your needs.
“Customer Engagement” – Taking regular feedbacks to understand customer challenges and to know how we can serve better to overcome them has always been one of our strong values as we have to change and adapt to this ever-changing market to keep abreast with customers to maintain their faith in us and to convey them that their voice is always heard here at IDEX – Corken.
The Above India Market Set up backed up by our team at our principal US office who constantly share their expertise as well for the applications further enhancing our technical strength and making sure customers get the industry proven solutions for their requirements.
For reciprocating vertical / horizontal compressors, visit https://www.idexindia.in/corken/corken-compressors/ For industrial pumps, visit https://www.idexindia.in/corken/corken-pump/